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Musters Medical Practice will be open on Easter Bank Holidays

· Doctors and healthcare professionals will be working on Friday 10th (Good Friday) & Monday 13th April (Easter Monday)

The Practice will be closed on Saturday 11th April and Sunday 12th April (Easter Sunday)
· Additional GP appointments will be available via NHS 111 on Saturday and Easter Sunday
· Patients will continue to be assessed over the phone before booking a consultation
· This move comes as coronavirus infections place exceptional strain on whole of the NHS

The practice will remain open over the Easter Bank Holidays to help the NHS cope with the ongoing Coronavirus outbreak.

Patients will be able to access the practice, as usual, on both Good Friday and Easter Monday. The NHS 111 service will also offer a limited number of GP appointments on Saturday and Sunday.

Coronavirus (COVID-19): what you need to do

 Stay at home - Protect the NHS - Save Lives

You should only leave the house for one of four reasons:

  • Shopping for basic necessities, for example food and medicine, which must be as infrequent as possible.
  • One form of exercise a day, for example a run, walk, or cycle - alone or with members of your household.
  • Any medical need, or to provide care or to help a vulnerable person.
  • Travelling to and from essential work, but only where this absolutely cannot be done from home.

Advice for people with severe health conditions

NHS services are contacting people with a range of severe health conditions urging them to self-isolate for 12 weeks. We have also contacted all local patients with a generic message following the prime ministers advice. Please don’t panic if you have received the text and don’t have a severe health condition. Health advice will be confirmed by letter to those identified this week. There is no need to contact your GP about the message.

Visit for Full guidance on staying at home and away from others


As part of the Practice's response to the threat of Covid-19 we are temporarily suspending the ability of patients to make face to face appointments. This is so all patients can be screened to make sure they are not at risk of having the virus before they come to the practice.

If you telephone for an appointment you will be asked whether you have potential coronavirus symptoms. If necessary a GP may ring you to give advice. 

The facility to order prescriptions online has not been affected.

We apologise for any inconvenience this may cause and hope you understand we are making these changes for both staff and patient's safety. You will also appreciate the situation is changing rapidly and we will continue to respond to the situation as it develops.

Coronavirus: (Covid-19) - The following information is up to date as of 7th April 2020

The NHS in England and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff.

If you or anyone you live with have symptoms such as a high temperature (greater that 37.8C) or a new continuous cough, you should all stay at home for 14 days.

Do not go to a GP surgery, community pharmacy or hospital. Stay indoors and avoid close contact with other people. If symptoms persist or worsen use the on-line 111 coronavirus service at

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.
  • Avoid all but absolutely essential travel.

If you need a sick note for your employer as a result of having to self isolate because of coronavirus DO NOT CONTACT THE SURGERY but go to the 111 website to get your own fit note

You can find the latest information and advice from Public Health England at 

Further information is also available at






When We Are Closed 

When the surgery is closed on evenings and weekends we recommend telephoning 111. If the 111 advisor is unable to sort out the problem they will put you through to the out of hours Nottingham Emergency Medical Service (NEMS). This is an organisation staffed by local doctors and nurses who can deal with emergencies either by telephone advice or if an examination is required by inviting you to visit the medical centre at Platform One on Station Street in Nottingham. A free transport service can be arranged to pick you up and bring you to the medical centre if needed.

For those who are housebound and genuinely unable to travel a home visit by a doctor can be arranged.

NHS Urgent Care Centre 

The NHS Urgent Care Centre is available at Seaton House, London Road, Nottingham NG2 4LA (next to the BBC Nottingham building).

The centre will offer assessment and treatment for health conditions that are urgent but non-life threatening such as:

- Minor burns and scalds

- Minor head injury with no loss of consciousness

- Skin infections and animal bites

- Suspected broken bones, sprains and strains (X-ray is available on -site)

- Eye infections and minor eye injuries

No appointment is needed; just drop in between 7am and 9pm 365 days a year.

Out of hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pain, symptoms of stroke and sudden shortness of breath constitute an emergency. In you are uncertain whether or not you should go to A&E please ring the surgery or 111 first and we can advise you how to access services in the most appropriate way.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website