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Noticeboard

Coronavirus (COVID-19): what you need to do

 Stay Alert - Control The Virus - Save Lives

As part of safe-guarding patients and staff, from Monday 15th July patients will only be permitted to enter the practice building if they are wearing a face mask. Although not a substitute for social distancing the use of face masks by both patients and staff will help to protect and manage the risk of further spread of the virus. The NHS is not able to provide masks for patients who are expected to obtain them themselves before coming to the building. Further guidance on staying safe outside your home and in the workplace can be found on the gov.uk website.

Advice for people with severe health conditions

NHS services are contacting people with a range of severe health conditions urging them to self-isolate for 12 weeks. We have also contacted all local patients with a generic message following the prime ministers advice. Please don’t panic if you have received the text and don’t have a severe health condition. Health advice will be confirmed by letter to those identified this week. There is no need to contact your GP about the message.

Visit https://www.gov.uk/coronavirus for Full guidance on staying at home and away from others

 

As part of the Practice's response to the threat of Covid-19 we are temporarily suspending the ability of patients to make face to face appointments. This is so all patients can be screened to make sure they are not at risk of having the virus before they come to the practice.

If you telephone for an appointment you will be asked whether you have potential coronavirus symptoms. If necessary a GP may ring you to give advice. 

The facility to order prescriptions online has not been affected.

We apologise for any inconvenience this may cause and hope you understand we are making these changes for both staff and patient's safety. You will also appreciate the situation is changing rapidly and we will continue to respond to the situation as it develops.

Coronavirus: (Covid-19) - The following information is up to date as of 12th June 2020

The NHS in England and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff.

If you or anyone you live with have symptoms such as a high temperature (greater that 37.8C) or a new continuous cough, you should all stay at home for 14 days.

Do not go to a GP surgery, community pharmacy or hospital. Stay indoors and avoid close contact with other people. If symptoms persist or worsen use the on-line 111 coronavirus service at 111.nhs.uk

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

If you need a sick note for your employer as a result of having to self isolate because of coronavirus DO NOT CONTACT THE SURGERY but go to the 111 website to get your own fit note

https://111.nhs.uk/isolation-note/

  • You can find help and advice from Public Health England at

www.gov.uk/government/organisations/public-health-England 

Further information is also available at www.nhs.uk.

Registration
Registering
Non-English Speakers
Temporary Residents

New Patient Registration

If you live within our practice area you are welcome to register with us and our reception staff will be happy to guide you through the procedure. Eligibility can be quickly confirmed from your address so please provide proof by way of a recent utility bill. We also require one form of photographic ID.

You will need to complete a registration form (GMS1) and a health questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor.

We are keen to meet our new patients so that we can try and meet your requirements. We therefore ask you to make an appointment with a practice nurse when you register. Patients with complex medical problems or currently taking medication should first consult with their new GP.

Practice Area

The practice covers, and can accept registrations from, the areas of Wilford and Lady Bay bordered to the north by the River Trent, West Bridgford, Gamston, Edwalton, Compton Acres, Ruddington and Tollerton to the south.

Change of Address or Telephone / Mobile

If you move house or change your telephone number please inform the reception staff of the change as soon as possible. Please also inform the Patient Services Department at Nottingham Health, Tel: 0115 9123344.

There have been a few occasions where we have needed to contact patients urgently, only to find the details we have are out of date. That important message might one day be for you!

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 
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