Musters Medical Practice are currently installing a new electronic patient record system called SystmOne.

The new system will bring substantial benefits for both patients and the practice

Because of the switchover will be unable to issue prescriptions electronically between the 19 August – 06 September. If your prescription will become due between these dates, can you request your medication in the usual manner before the 19 August

From the 19th August patients will be unable to access the online services and the Patient Access mobile app for iOS and Android will cease to work.

We are encouraging all patients who currently use the Patient Access app to download and use the NHS app which will give you the same functionality to book appointments, order prescriptions and view your health record with the new system.

Please do NOT call the practice but wait until after the 06 of September when you will be able to re-register for on-line access using the NHS App

For more information go to

We thank you for your patience during this time of transition

For more information on the system, visit


To follow us on our face book page please go to:-

The practice will be closed on Thursday 15th September from 12.00 until Friday 16th September at 8am for compulsory staff training. In a non emergency call 111 In an emergency call 999. Assistance is also available at the Urgent Care Centre, London Road, Nottingham 

Unfortunately at this time we are experiencing a large number of staff shortages. Please accept our apologise if you experience and delay in services. We are working extremely hard to manage the situation.

Please note: The Practice does not perform blood tests for private clinics. These need to be done on a private basis and arranged by the private clinic themselves.

slide 1

Welcome to Musters Medical Practice

On our website you can find lots of information from checking surgery times to letting us know what you think of us.

Serving You

Our team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The website allows you to do a lot of things from the comfort of your home such as book or cancel an appointment, order a repeat prescription or view a summary of your medical records on-line including blood test results.

Partners in Care

Our active patient participation group exists to make sure that the practice offers what you the patient needs.

Access & Parking

Our surgery building called Embankment Primary Care Centre is shared with Castle Healthcare Practice. A ramp provides wheelchair access to the building and there is a patients’ toilet with full wheelchair user access. There is a lift to the under croft parking area. A number of disabled car parking spaces are available to blue badge users. There are also cycle racks for bicycles in the under croft area.


For details about other transport options click here


Partners Health

(Site updated 17/08/2022)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website