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Noticeboard

Coronavirus (COVID-19): what you need to do

 Stay Alert - Control The Virus - Save Lives

As part of safe-guarding patients and staff, from Monday 15th July patients will only be permitted to enter the practice building if they are wearing a face mask. Although not a substitute for social distancing the use of face masks by both patients and staff will help to protect and manage the risk of further spread of the virus. The NHS is not able to provide masks for patients who are expected to obtain them themselves before coming to the building. Further guidance on staying safe outside your home and in the workplace can be found on the gov.uk website.

Advice for people with severe health conditions

NHS services are contacting people with a range of severe health conditions urging them to self-isolate for 12 weeks. We have also contacted all local patients with a generic message following the prime ministers advice. Please don’t panic if you have received the text and don’t have a severe health condition. Health advice will be confirmed by letter to those identified this week. There is no need to contact your GP about the message.

Visit https://www.gov.uk/coronavirus for Full guidance on staying at home and away from others

 

As part of the Practice's response to the threat of Covid-19 we are temporarily suspending the ability of patients to make face to face appointments. This is so all patients can be screened to make sure they are not at risk of having the virus before they come to the practice.

If you telephone for an appointment you will be asked whether you have potential coronavirus symptoms. If necessary a GP may ring you to give advice. 

The facility to order prescriptions online has not been affected.

We apologise for any inconvenience this may cause and hope you understand we are making these changes for both staff and patient's safety. You will also appreciate the situation is changing rapidly and we will continue to respond to the situation as it develops.

Coronavirus: (Covid-19) - The following information is up to date as of 12th June 2020

The NHS in England and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff.

If you or anyone you live with have symptoms such as a high temperature (greater that 37.8C) or a new continuous cough, you should all stay at home for 14 days.

Do not go to a GP surgery, community pharmacy or hospital. Stay indoors and avoid close contact with other people. If symptoms persist or worsen use the on-line 111 coronavirus service at 111.nhs.uk

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

If you need a sick note for your employer as a result of having to self isolate because of coronavirus DO NOT CONTACT THE SURGERY but go to the 111 website to get your own fit note

https://111.nhs.uk/isolation-note/

  • You can find help and advice from Public Health England at

www.gov.uk/government/organisations/public-health-England 

Further information is also available at www.nhs.uk.

Welcome to Musters Medical Practice

On our website you can find lots of information from checking surgery times to letting us know what you think of us.

Serving You

Our team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The website allows you to do a lot of things from the comfort of your home such as book or cancel an appointment, order a repeat prescription or view a summary of your medical records on-line including blood test results.

Partners in Care

Our active patient participation group exists to make sure that the practice offers what you the patient needs.

Access & Parking

Our surgery building called Embankment Primary Care Centre is shared with Castle Healthcare Practice and was first opened in October 2014. A ramp provides wheelchair access to the building and there is a patients’ toilet with full wheelchair user access. There is a lift to the under croft parking area. A number of disabled car parking spaces are available to blue badge users. There are also cycle racks for bicycles in the under croft area.

 

For details about other transport options click here

Register for On-Line Access  click here (Note: Requires practice visit for identity confirmation code to continue to use)

Partners Health

(Site updated 18/06/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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