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Serving You
Our team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.
The website allows you to do a lot of things from the comfort of your home such as book or cancel an appointment, order a repeat prescription or view a summary of your medical records on-line including blood test results.
Access & Parking
Our surgery building called Embankment Primary Care Centre is shared with Castle Healthcare Practice. A ramp provides wheelchair access to the building and there is a patients’ toilet with full wheelchair user access.
There is a lift to the under croft parking area. A number of disabled car parking spaces are available to blue badge users. There are also cycle racks for bicycles in the under croft area.
Non-NHS Work
We am to complete requests for non-NHS work within 28 days. We may do it quicker, and sometimes may take longer.
We will send a text on completion of such work and payment by card is required on collection. Please do not phone to chase before 28 days.
Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
In case of a life-threatening emergency, please dial 999.
Online Services
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
