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We will be open as normal over the festive period, apart from Christmas Day, Boxing Day and New Year’s Day when the practice will be closed.For out-of-hours medical assistance please ring 111, or in an emergency please ring 999.
Assistance is also available at The Urgent Care Centre, London Road.
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Non-urgent advice: Serving You
Our team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The website allows you to do a lot of things from the comfort of your home such as book or cancel an appointment, order a repeat prescription or view a summary of your medical records on-line including blood test results.
Non-urgent advice: Access & Parking
Our surgery building called Embankment Primary Care Centre is shared with Castle Healthcare Practice. A ramp provides wheelchair access to the building and there is a patients’ toilet with full wheelchair user access. There is a lift to the under croft parking area. A number of disabled car parking spaces are available to blue badge users. There are also cycle racks for bicycles in the under croft area.
Non-urgent advice: Non-NHS Work
We am to complete requests for non-NHS work within 28 days. We may do it quicker, and sometimes may take longer.
We will send a text on completion of such work and payment by card is required on collection. Please do not phone to chase before 28 days.
Online Services
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.