Please phone 981 4124 before 10:00 if possible. Home visiting is an essential part of our work. However it is time consuming and it may well use 30-60 minutes to complete a single visit when 4-6 patients could have been seen in the surgery. We therefore ask for home visits to be restricted to housebound patients who are genuinely unable to get to the surgery. This usually includes the very elderly and infirm or someone with a severe illness. We are less happy to visit for convenience alone or minor illness. Remember if transport is a problem we may be able to arrange a special time for you to be seen if that is the only time you can get to the surgery.
We plan our visiting rounds so if you think you need a visit then please 'phone if possible between 08:00 and 10:00. If you are not sure if you need to be visited then you may arrange to speak to the duty doctor who will be visiting that day. It is difficult to give precise times due to the variability of surgery finishing times, emergency calls and travel time. Requests for home visits after midday should be for emergency calls only.
In some emergency situations the doctor may advise dialling 999 rather than visiting. An ambulance can often be there before we can and waiting for the visit may only add to the delay.